Every Interaction Counts

  • About 55% of communication is body language
  • About 38% of communication is the tone of voice
  • About 7% is the actual words spoken
  • About 93% of all daily communication is nonverbal

“At the end of the day people
won’t remember what you said
or did, they will remember how
you made them feel.”
Maya Angelou

It’s easy to get caught up in operations and task, but remember that influence is generally driven through communication. Every interaction presents an opportunity to make a difference through your power of influence. So be mindfully aware, and remember the power you have with respect alone. And make it a daily goal to leave someone better off than they were when you found them.

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